RE: Linux Cluster

[Joey Sims <Joey.Sims@PonyComputer.com>]

no problem.  Return the items to:

Pony Computer, Inc.
1775 Breckinridge Pkwy
Suite 100
Duluth, GA  30096

The DOA machine could be anything.  We will fix it no problem.  Could be
a CPU shifted out during shipping.  Pentium II's & III's are notorious
for jiggling out of the slot and causing the machine not to boot.  All
of these machines were burned in and tested but, this happens.  I will
fax you an RMA form that will have an RMA#.  Put that number on the
shipping box and ship to same address as above ATTN: RMA DEPT.

Video Adapter:  ATI 3D Charger 4MB AGP.  Chipset is the ATI Rage IIC.
What is your direct fax # for the RMA form?

> -----Original Message-----
> From:	gilfoyle [SMTP:ggilfoyl@richmond.edu]
> Sent:	Tuesday, June 08, 1999 11:25 AM
> To:	Joey Sims
> Subject:	Re: Linux Cluster
> 
> hi joey,
> 
>    sorry for the delay getting back to you, but i was
> at a jlab meeting last week. our current situation is this.
> we will box up and send the over ordered items back to
> you this afternoon or tomorrow. i'm assuming that i can 
> remove those items from our second purchase order. in other
> words, it looks like we paid for the items twice and i'll
> remove the second payment from our second purchase order.
> the items are the 13 ethernet boards and the 10 extra memory
> boards.
> 
>    of greater importance at the moment is that we can't get
> one of the cpus to boot. we have mounted all 12 in the rack
> and cabled them up. eleven of the twelve boot up. the last
> one holds power. when we turn the power switch on in the
> back the red HDD light on the front comes on, but when we
> hit the toggle switch on the front it sounds like the
> disk is trying to start, but then stops. are there any
> tricks we can try? or should we box it up and return it?
> 
>    the last item/problem is that we want to reconfigure the
> monitors and we need to know the specs on the video board.
> we need to know the manufacturer, model number, resolution,
> refresh rate, the clock chip, etc.
> 
> thanks-in-advance for your help,
> 
> jerry
> 
> 
> -- 
> Dr. Gerard P. Gilfoyle
> Physics Department                e-mail: ggilfoyl@richmond.edu
> University of Richmond, VA 23173  phone:  804-289-8255
> USA                               fax:    804-289-8482